Official Breeze Vapes (“we,” “us,” or “our”) operates the website located at officialbreezevapes.com (the “Site”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

We collect information you provide directly to us, information collected automatically when you use the Site, and information from third-party sources.

Information You Provide Directly

When you create an account, place an order, contact us, or sign up for communications, we may collect:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed securely — we do not store full card details)
  • Date of birth (for age verification purposes)
  • Order history and preferences
  • Any messages or communications you send us

Information Collected Automatically

When you visit the Site, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring URLs
  • Device identifiers
  • Cookies and similar tracking technologies

Information From Third Parties

We may receive information about you from third-party services including payment processors, age verification services, shipping carriers, and analytics providers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders — including payment processing, shipping, and order confirmation
  • To verify your age — all customers must be 21 years of age or older. We use date of birth and third-party verification services to comply with applicable laws
  • To communicate with you — including order updates, shipping notifications, and responses to your inquiries
  • To send marketing communications — with your consent, we may send promotional emails, newsletters, and offers. You may opt out at any time
  • To improve our Site — we analyze usage data to understand how customers interact with our Site and improve the overall experience
  • To prevent fraud and ensure security — we monitor for suspicious activity and take steps to protect your account and our systems
  • To comply with legal obligations — we retain and use information as required by applicable laws and regulations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device.

Types of Cookies We Use

  • Essential cookies — required for the Site to function properly. These cannot be disabled
  • Analytics cookies — help us understand how visitors use the Site so we can improve it
  • Marketing cookies — used to deliver relevant advertisements and track campaign effectiveness
  • Preference cookies — remember your settings and preferences for future visits

Managing Cookies

You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site. To opt out of analytics tracking, you may also install the Google Analytics Opt-Out Browser Add-On.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

Service Providers

We share information with trusted third-party service providers who assist us in operating the Site and fulfilling orders, including:

  • Payment processors (e.g. Stripe, PayPal)
  • Shipping and fulfillment carriers (e.g. UPS, USPS, FedEx)
  • Age verification services
  • Email marketing platforms
  • Analytics providers (e.g. Google Analytics)
  • Customer support tools

All service providers are contractually required to protect your information and may only use it for the specific purpose for which it was shared.

We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

If Official Breeze Vapes is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

5. Age Verification and Restriction

Our Site and products are strictly intended for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21.

We use age verification measures at checkout to confirm eligibility. If we become aware that we have collected information from a person under 21 without proper verification, we will take immediate steps to delete that information.

If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@officialbreezevapes.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Specifically:

  • Order information is retained for a minimum of 7 years for tax and legal compliance
  • Account information is retained for as long as your account remains active
  • Marketing preferences are retained until you opt out or request deletion
  • Analytics data is retained in aggregated, anonymized form

When information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmitted between your browser and our Site
  • Secure, encrypted storage of sensitive information
  • Access controls limiting who within our organization can access your data
  • Regular security assessments and monitoring

While we take every reasonable precaution to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

All Customers

  • Right to access — request a copy of the personal information we hold about you
  • Right to correction — request that we correct inaccurate or incomplete information
  • Right to deletion — request that we delete your personal information, subject to certain legal exceptions
  • Right to opt out of marketing — unsubscribe from marketing communications at any time via the unsubscribe link in any email or by contacting us directly

California Residents (CCPA)

Under the California Consumer Privacy Act, California residents have additional rights:

  • Right to know — request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to delete — request deletion of personal information we have collected
  • Right to opt out of sale — we do not sell personal information. No opt-out is required
  • Right to non-discrimination — we will not discriminate against you for exercising any of your CCPA rights

To exercise your California privacy rights, contact us at privacy@officialbreezevapes.com or call our toll-free number listed below.

Nevada Residents

Nevada residents may request that we not sell their personal information. As noted above, we do not sell personal information. To submit a request for confirmation, contact us at privacy@officialbreezevapes.com.

9. Email Marketing and Communications

With your consent, we send promotional emails about new products, special offers, and other information we think you may find interesting.

You may opt out of receiving marketing emails at any time by:

  • Clicking the “Unsubscribe” link at the bottom of any marketing email
  • Emailing us at privacy@officialbreezevapes.com with “Unsubscribe” in the subject line
  • Contacting our customer support team directly

Please note that even after opting out of marketing communications, you will continue to receive transactional emails related to your orders and account.

Our Site may contain links to third-party websites, including social media platforms, payment processors, and partner sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of every website you visit.

11. Google Analytics

We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they visited before coming to ours. We use this information solely to improve the Site.

Google Analytics collects only the IP address assigned to you on the date you visit the Site, not your name or other personally identifying information. We do not combine the information collected through Google Analytics with your personally identifiable information.

You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser or by installing the Google Analytics Opt-Out Browser Add-On available at tools.google.com/dlpage/gaoptout.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the “Last Updated” date at the top of this page.

For significant changes, we will provide a more prominent notice, which may include an email notification to registered customers. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Official Breeze Vapes
Email: privacy@officialbreezevapes.com
Website: officialbreezevapes.com/contact

For order-related inquiries:
Email: support@officialbreezevapes.com

We will respond to all privacy-related inquiries within 30 days of receipt.

14. Governing Law

This Privacy Policy is governed by the laws of the United States and the state in which Official Breeze Vapes operates, without regard to conflict of law principles. Any disputes arising under this Privacy Policy shall be resolved in accordance with our Terms of Service.